Installation

How to Install MailMerge on Your Gmail Account

Get Started

Get Started with MailMerge
Configure Your Spreadsheet and List all Your Recipients?
Import Your Contacts from Google Contacts
How to Add Your Contact List Manually
Create a Simple Draft Email Template in Gmail
Your Dashboard
Receive a Test Email
How Many Emails Can I Send Each Day?

Personalize Your Email

Personalize Your Email Content With Markers
Personalize Your Subject Line for Better Open Rates
Send Multiple Emails with Different Contents in One Campaign
Send a MailMerge with Personalized Attachments to Each Recipient

Email Delivery

What is Spam? How is Your Email Marked as Spam?
Anti-spam Rules
Insert an Unsubscribe Link in Your Email

Track Your Campaign

How to Track and Measure Your Emailing Campaign Results?
How to Track if Your Emails have been Opened?
Definition of Click-Through Rate (CTR)
What are Bounces? Why do I get Bounces?

Premium Features

Premium Subscription

Troubleshooting

Google Blocked my Account. Why and What Should I Do?
Error: 'Server is not Responding / Server Error'
Attachments Issue: 'No documents' in the Drive Folder Selection

Track Your Campaign

Definition of click-through rate (CTR)

MailMerge tracks the number of recipients who clicked on any links from your email. You will be able to get the click-through rate directly on the tracking report.

What is click-through rate?

'Click-through rate (CTR) is the ratio of users who click on a specific link to the number of total users who view a page, email, or advertisement. It is commonly used to measure the success of an online advertising campaign for a particular website as well as the effectiveness of email campaigns.' (Wikipedia)

How to track your CTR?

After enabling the tracker and sending a mail merge, you will notice in your spreadsheet that the status will change from 'EMAIL_SENT' to 'EMAIL_CLICKED' for each email clicked (in column after the 'Merge status' column).

A note in the merge status cell will also indicate when the email has been opened, plus some additional info about WHO (email address), WHERE (ip address), DEVICE (email client, OS):

Same info you can find if you visit Your MailMerge Dashboard:

How do we track CTR?

For the moment, we only track if your recipient have clicked at least once in any of the links from your emails. The click-through rate will help you measuring the success of your emailing campaigns, and should give you more useful information than the open rate only.

In the future, you might be able to get even more precisions (which link(s) have been clicked, how many times etc.) in your dashboard through the web app.

Besides, you might notice that your links have been changed in your emails, starting with 'https://dashboard.anothermailmerge.com/api/mailmerge/mail-track/link/'. This is normal, this redirection is necessary for the click tracker to work correctly.

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